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Frequently Asked Questions
Buyer FAQs
We offer samples. Each sample costs 0,30€ + fixed shipping cost of 5,95€. Please be responsible with the number of samples you request 🙂
We ship them within 3 to 4 days.
The only case we accept returns is if the product received does not meet with the product ordered. Details are provided on our shipping and returns page.
Some fabrics can be purchased at under 5m per order – check the category “under 5 m MOQ” in the menu or take a look to “minimum buyable” at the product page.
Shipping is available for countries in the EU.
Deadstock fabrics are excess textiles which are sitting around as leftovers after a garment production run and are not part of a plan for immediate or future use. It is actually perfect unused inventory that goes to waste when it is not efficiently connected to a second purpose.
Recovo is based in Barcelona.
The majority of our vendors are located in Europe, specifically in Spain and Portugal. In each product page you will find the “ship from” information before check-out.
In some cases vendors have a 3% margin of stock difference. What does this mean? Since we are talking about deadstock some times it is complicated for a brand to know the exact meters they have in a roll. For example in a 100m roll maybe the seller only has 97m so please excuse us if you encounter a situation like this.
Seller FAQs
We charge a 30% commission per successful transaction made + kickoff service fee for digitalization and impact data.
You can sell excess / deadstock fabrics, yarns and trimmings from previous collections.
Starting at 10 meter of textile of each product up to the quantity you want.
1) You get an Email notification.
2) You have 3 business days to pack & request the pick up.
3) The revenue from the transaction is placed on your Recovo account.
An invoice will be generated automatically for the transaction between yourself and the buyer. Recovo will also automatically send you a second invoice to cover our commission for the transaction.
Vendors should commit to the following shipping standards:
- From 5 to 25 meters: must be folded and packed in a box or bag.
- From 26 meters up: it should be rolled.
Buyers will cover the delivery costs